For details of all of the latest Capgemini UK press coverage, please click here.
Power to the People
|
|
Author: James Lowther, Head of Retail Publication: Checkout Date: 21 December 2005 For many retailers a huge proportion of their collective brainpower resides in their stores, which when coupled with the proximity of those individuals to the customer, would suggest a perfect breeding ground for sales generating and money saving ideas. The reality for many retailers however is that policies that govern the way stores operate are generally created by head office, with at best a store presence on central working groups. |
Capgemini outlook: Multiple formats, can your organisation handle them?
|
|
Author: Alex Watson-Gandy, Senior Consultant in Capgemini's Retail Supply Chain Practice Publication: Checkout Date: 12 December 2005 From out-of-town sites to the high street, retailers are attracting new sets of customers by creating directly targeted store experiences. Whether it is the lunchtime grab-and-go, such as Sainsbury's Local, or the DIY-er with builder aspirations like B&Q Warehouse, multiple format retailers are here to stay, but they are not without their challenges. How to manage this diversity without central control functions going into overload is a problem retailers need to think about. |
Enterprise Services Architecture (ESA) and NetWeaver matter for your business
|
|
Author: Jonathan Ebsworth, Vice President, Technology Services, Capgemini Publication: Sunday Business Post Date: 11 November 2005 Growing a successful business is a perpetual journey which needs information technology (IT) support. These days you seem to have to worry about business partners’ systems as well as your own. Too often technology seems to hinder almost as much as it helps you on that journey. The next release, the next project will fix ‘the problem’. Too often IT still does not arrive at the place the business needs. This is no longer acceptable. |
Capgemini outlook: Benchmarking to provide insight
|
|
Author: Darren Jenking, Head of Retail Supply Chain, Capgemini Publication: Checkout Date: 25 July 2005 Most organisations get involved in benchmarking exercises as either a prompt for remedial action or as an objective validation of hard work undertaken. While these situations appear to be different, the underlying motive is the same: use benchmarking as a tool to confirm what everybody already knows. |
