Global Chemicals Leader Strengthens Customer Focus with Global Change Program
Innovative collaboration with Capgemini Consulting points the way to global process harmonization and constant improvement in performance.
No wrong door at the Department for Work and Pensions
Capgemini is working with the Department to give UK citizens better access to services
Allianz Insurance – Winning better customer service at lower cost
Working with Capgemini and using IBM FileNet technology, Allianz Insurance chose paperless claims handling to win major business benefits.
ING Direct
Capgemini in the UK and India, working for ING Direct, helps steer a complex integration program bringing many technology and business partners together
ING Direct
A world-class customer marketing solution has been deployed with help from Capgemini
Haringey Citizens Enjoy Enhanced Services from their Council
Partnership between Haringey Council and Capgemini delivers e-Government strategy and effective CRM
O2 Ireland
O2 Ireland and Capgemini work together to realise benefits of best-of-breed real-time marketing solutions.
Česká spořitelna
Capgemini helps the bank deploy a client-focused strategy via eight building blocks
NHS Wales
Capgemini partners with PA Consulting Group and Millar Hutchison on ‘My Health Online’ for Welsh citizens.
Association of Train Operating Companies
Successful collaboration between Capgemini, HP and IBM together with almost 40 other stakeholders, delivers modern reservations system for fastest growing rail industry in Europe.
Peroni
Birra Peroni, a leader in the Italian beer market, was founded in 1846. Today the Peroni family still oversees Birra Peroni’s four breweries and headquarters in Rome.
ABN Amro Services Company
This business supports the information technology and operational needs of ABN AMRO in North America. Capgemini helped improve customer relationship management(CRM) processes.
Italcogim
The context in which Utility companies operate today is one of heavy competition - both to increase service standards and control costs. Italcogim approached Capgemini to improve customer orientation, flexibility, internal communications and efficiency.
TheTrainline
TheTrainline and Virgin Trains Boost Ticket Sales Efficiency with High-Tech Ears and Naomi's Friendly Voice.
T-Mobile
First mySAP® CRM 3.0 Internet Sales 'Web Shop' Project
Aral
As a leading service station operator in Germany, Aral enjoys brand recognition of more than 95% in the country. In addition, it is also present in Eastern Europe. BP has a majority stake in Aral.
Consumer Direct
Consumer Direct, the insurance market joint venture between Capita Insurance Services and Capgemini, is helping to change the face of the financial services industry through the use of configurable, virtualised IT resources based on a Services Architecture framework.
Ontario Power Generation
To address outsourcing needs, Capgemini and OPG set up a new company known as New Horizon System Solutions.
Kimberly-Clark
Capgemini helps Kimberly-Clark, a $13.6 billion global consumer products company to implement a CRM solution for improved customer service.
BT Industries
BT Industries, a member of the Toyota Industries Corporation of Japan, is the world’s leading warehouse truck manufacturer.
Virgin Trains
Britain's Virgin Trains needed to improve the cost effectiveness of its customer sales centres while maintaining the quality of the customer experience.
Alcatel
Alcatel is a world leader in communications networking. Headquartered in Paris and with a strong presence in 130 countries, Alcatel has 116,000 employees worldwide and generated 23 billion euros in sales in 1999.
Syngenta
Syngenta was formed following the merger between Novartis and Zeneca, two leading organisations in the agribusiness and agrochemical industries. The newly formed company now had a combined workforce of 20,000 people who helped reach sales of US$6.3 billion in 2001.
Blu Telecom
Blu Telecom in Italy, teaming up with Oracle, asked Capgemini to provide a Data Warehouse for traffic analysis, customer profiling, tariff simulation, SIM activation, and marketing statistics to better understand customer behavior and therefore where to focus Blu services.
Cheese Company
Capgemini worked with a European cheese company to implement an SAP CRM Trade Promotion Management solution that has resulted in efficiency gains and more effective evaluation of promotions.
