Capgemini's Consulting Review - Autumn (Fourteenth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 1.51 MB - Published on: 2008-11-04 03:52 PM
The Loyalty Illusion
Shattering the loyalty illusion
PDF - File size: 4.32 MB - Published on: 2008-10-22 03:53 PM
Capgemini's Consulting Review - Summer (Thirteenth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 7.56 MB - Published on: 2008-07-28 10:39 AM
Customer experience: your defence against financial pressures
In today’s challenging economic environment, the
most valuable resource is a happy customer base. To
get and keep that resource, businesses must create
a fulfilling customer experience.
PDF - File size: 2.04 MB - Published on: 2008-07-22 06:43 PM
Future Supply Chain 2016: Serving Consumers in a Sustainable Way
A new integrated supply chain model that takes into account sustainability parameters
PDF - File size: 2.33 MB - Published on: 2008-06-04 12:09 PM
Capgemini's Consulting Review - Spring (Twelfth) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 2.62 MB - Published on: 2008-04-30 12:42 PM
The Contact Centre of the Future: Planning the Transition
It is time for the Contact Centre to evolve into the Customer Experience Centre.
PDF - File size: 519.35 KB - Published on: 2008-01-15 10:49 AM
Capgemini's Consulting Review – Autumn, 2007 (Eleventh) Edition
Welcome to Consulting Review, the magazine of Capgemini Consulting in UK.
PDF - File size: 2.84 MB - Published on: 2007-11-12 06:33 PM
European Energy Markets Observatory 2007
European Energy Markets Observatory 2007 – discover all the major issues faced by the utilities industry.
PDF - File size: 477.82 KB - Published on: 2007-11-12 03:27 PM
Urban Transport: The Beating Heart of City Productivity
Where should city leaders start on the journey towards cohesive, intelligence-led transport improvements?
PDF - File size: 440.57 KB - Published on: 2007-10-17 10:16 AM
Benchmarking the supply of online public services in Europe
The User Challenge - Benchmarking the supply of online public services in Europe.
PDF - File size: 4.27 MB - Published on: 2007-09-27 02:55 PM
World Payments Report 2007
Capgemini, ABN AMRO, EFMA present the 3rd annual World Payments Report.
PDF - File size: 1.25 MB - Published on: 2007-09-13 02:33 PM
Capgemini's Consulting Review – Summer, 2007 (Tenth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK
PDF - File size: 716.91 KB - Published on: 2007-08-10 02:48 PM
World Wealth Report 2007
Capgemini and Merrill Lynch release 11th annual World Wealth Report – Singapore and India lead growth.
PDF - File size: 2.1 MB - Published on: 2007-06-27 05:06 PM
Capgemini's Consulting Review - Spring (Ninth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK.
PDF - File size: 1.02 MB - Published on: 2007-04-13 10:34 AM
Capgemini's Consulting Review - Winter (Eight) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting UK.
PDF - File size: 1.11 MB - Published on: 2006-12-14 12:22 PM
Capgemini's Consulting Review - Autumn (Seventh) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK&I.
Consulting Review showcases leading thinking around the change agenda and explores current and relevant issues across both the commercial and public sectors.
PDF - File size: 2.3 MB - Published on: 2006-10-10 10:43 AM
Capgemini's Consulting Review - Summer (Sixth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK&I. Consulting Review showcases leading thinking around the change agenda and explores current and relevant issues across both the commercial and public sectors.
PDF - File size: 1.41 MB - Published on: 2006-07-04 12:03 PM
Channel Strategy
Raman Gupta, managing consultant in Customer
Management, outlines principles for developing an
effective channel strategy.
PDF - File size: 646.6 KB - Published on: 2006-07-03 07:27 PM
Life in the Jungle.
The two creatures size one another up. One, timidly passing through unfamiliar territory, is weakened through fatigue and hunting for a waterhole. The other, well adapted and attuned to its surroundings, shows the scars of battle. There is a hunter and a hunted. The look that passes between them is understood across the species; “you’re mine” it says.
PDF - File size: 675.68 KB - Published on: 2006-07-03 07:24 PM
Inbound Customer Marketing - Thirty times the sales conversion rate
Inbound channels can deliver up to thirty times the sales conversion rate of traditional, outbound direct mail.
PDF - File size: 121.97 KB - Published on: 2006-06-19 08:12 PM
Capgemini's Consulting Review - Spring (Fifth) Edition
Welcome to Consulting Review, the quarterly magazine of Capgemini Consulting in UK&I.
Consulting Review showcases leading thinking around the change agenda and explores current and relevant issues across both the commercial and public sectors.
PDF - File size: 1.74 MB - Published on: 2006-03-27 01:21 PM
World Retail Banking Report 2006
The third global study of the global Retail Banking market looks at the structure and evolution of pricing, and spotlights Multi-Channel strategies.
PDF - File size: 1019.12 KB - Published on: 2006-03-15 10:35 AM
Capgemini CS Review Third Edition
Welcome to the recently published (3rd) Autumn edition of CS Review, the quarterly magazine of Capgemini's Consulting Services.
PDF - File size: 1.11 MB - Published on: 2005-12-05 2:33 PM
Capgemini CS Review Second Edition
Welcome to the (2nd) summer edition of CS Review, the quarterly magazine of Capgemini's Consulting Services.
PDF - File size: 846.34 KB - Published on: 2005-07-01 2:57 PM
Capgemini CS Review
Welcome to the launch edition of CS Review, the quarterly magazine of Capgemini's Consulting Services.
PDF - File size: 604.1 KB - Published on: 2005-04-05 10:52 AM
