The design and implementation of large, complex, cross-functional, performance improvement programmes.
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Transformation is most definitely a journey, not a destination.
Capgemini Consulting operates a dedicated Service Line, Transformation Leadership (TL), to ensure that the journey is focused, enlightening and rewarding.
Many ambitious change programmes fail – research by leading thinkers on change attribute this to a failure to address the complexities and interdependencies inherent within organisations – specifically, that any one aspect of change has far-reaching and unpredictable consequences. Transformation Leadership embraces this thinking to ensure the successful delivery of transformation programmes through continuous focus on the rational, emotional and political aspects of change.
TL is at the heart of the largest and most complex change programmes Capgemini delivers. Combining expertise in people, process and technology change, TL integrates into project teams alongside colleagues with more functional specialisms. Bringing an holistic perspective, TL ensures that teams create effective, cohesive and sustainable business results, delivered on time, on budget and ahead of client expectations.
TL builds on functional expertise with creative insight and a deep understanding of managing complexity, earned over more than twenty years, with experience spanning all the industry and commercial sectors in which Capgemini is active.
Integral to TL’s approach is delivery of the Collaborative Business Experience – working alongside client team members to selectively use an extensive array of tools and methodologies. The result is always a transformation approach customised to our clients’ specific situation, organisational aspirations and the real-world environment in which solutions must be effective.
The TL team delivers this effect through distinct capabilities:
- The design and leadership of Transformation Programmes
- Corporate Operating Model – design and implementation
- Business Process Analysis Design and implementation
- “Top of the Shop” engagements as partners to senior executives
- Hothousing – our unique method of accelerating the delivery of results from transformation initiatives based exclusively in client premises
- Collaborative Benefits Management – explicitly putting the delivery of results at the forefront of transformation programmes
- Collaborative Group Working – our unique method of working together with client personnel that drives individual and team performance to the highest levels
- Accelerated Delivery – our unique approach that exponentially speeds up the delivery of results and builds transformation momentum


